学术论文

      消极情绪影响人际信任的线索效应:基于信任博弈范式的检验

      Impacts of negative emotions on interpersonal trust:Clues effects based on trust game

      摘要:
      采用信任博弈范式,通过诱发愤怒、悲伤两种消极情绪和中性情绪,考察不同情绪状态的个体进行陌生人初始信任判断是否存在对信任线索的依赖性,即线索效应。研究结果显示当社会线索指向可信时,消极情绪普遍比中性情绪引起的信任水平低,而在社会线索指向不可信时,消极情绪和中性情绪并没有显著差别;同时悲伤和愤怒两种消极情绪之间存在差异:当社会线索指向可信时,愤怒情境下的被试表现出的信任程度比悲伤情境下的被试更高,当社会线索指向不可信时,愤怒情境下的被试表现出的信任程度比悲伤情境下的被试更低,证实消极情绪引起的认知加工策略差异会影响人际信任判断:愤怒情绪比悲伤情绪更依赖社会线索。
      Abstract:
      The influence of emotional states on trust has drawn much attention. This research attempted to ex-plain how negative emotions and clues about the trustee influence the trusting behaviors,and compared the differences between the two negative emotions(anger and sadness)by an experiment. In our experiment,the subkects were induced to different negative emotions or neutral feelings with emotional video clips and then turned to the trust game with some clues about the trustees. The results revealed that the subkect’s amounts of trust investment were influenced by the trustworthy clues and the emotions the subkect experienced. Specifical-ly,in case that the available cues promoted trust,people having negative emotions decreased their trust than those experiencing neutral emotions,but the distrust cues rendered no difference. Furthermore,the result shows that,consistent with the theoretical prediction which argues that angry subkects will render more reliance upon the available clues and schemas than sad ones,these two different kinds of negative emotions influence trust in different ways:compared with the sad ones,angry people significantly increased their amounts of trust investment in the case that the trustee clues promoted trust,and decreased their amounts of trust investment when clues promoted distrust. These findings are discussed in terms of emotional effects on cognitive strate-gies;this study can be a valuable complement to the Accommodation-Assimilation Model and have implications for trust development within organizations.
      作者: 李常洪 [1] 高培霞 [1] 韩瑞婧 [2] 宋志红 [1]
      Author: LI Chang-hong [1] GAO Pei-xia [1] HAN Rui-jing [2] SONG Zhi-hong [1]
      作者单位: 山西大学经济与管理学院,太原,030006 山西大学教育科学学院,太原,030006
      刊 名: 管理科学学报 ISTICPKUCSSCI
      年,卷(期): 2014, (10)
      分类号: C93
      机标分类号: B84 TB1
      在线出版日期: 2014年12月12日
      基金项目: 教育部人文社会科学资助项目(11YJC630090);山西省软科学资助项目(2012041009-03);山西大学首届“英才计划”资助项目